Help

About Us

Hints & Tips

1. How long will my order take?

2. How do I get my order to you?

3. What formats and types of Video can I send you?

4. What are 'Video 2 DVD Transfers' Terms & Conditions?

5. I would like to edit my videos. Is that possible?

6. What formats do you transfer to?

7. Do you transfer cine film?

8. Can you transfer from professional or studio formats?

9. How will my order be returned to me?

10. Tell me about your transfer to MP4 Service

11. How does your MP4 download system work?

12. How big can the parcel be that I send you.

13. I'm paying by cheque.

14. Can you give me some technical advice on your MP4 files

15. My tapes have white dusty mould on them

16. What will be the quality of my transfer?

17. Do you notify me if there is a problem with my tapes during transfer?

18. What are the benefits of upscaling my transfer to MP4 ?

19. Do you offer a content checking and reporting service?

20. Can I copy the DVDs you make

21. How do I format a USB stick on my Apple Mac so it supports the large fuiles sizes needed for video?

FAQ

We aim to achieve the best quality transfer from your original tapes. We achieve this using broadcast and studio quality equipment and software. The transfer of each tape is individually supervised and monitored. Quality can also be greatly affected by the age and condition ofyour tapes. Dust and dirt can degrade tapes. Damp and humidity will also have a major affect.